Draft Media Policy and draft Social Media Policy

Council uses traditional media and social media to share accurate and up-to-date info about its services, facilities, and policies with the community. The draft Media Policy (Model Code) and the draft Social Media Policy (Model Code) apply to Councillors, Council staff, members of Council committees and delegates of Council.

These policies replace the Communications Policy, which was adopted in September 2017 and updated in February 2108. The Office of Local Government (OLG) finalised the Model Media Policy and Model Social Media Policy in December 2022. The Model Policies reflect best practice and all Councils and joint organisations are encouraged to adopt them.

The draft Media Policy

The purpose of this Policy is to provide clear information about how Council manages its media (traditional) in the Tweed. The Policy explains how:

1. Council liaises with media (traditional).
2. Councillors are required to manage their own media platforms.

View the draft Media Policy

The draft Social Media Policy

The purpose of this Policy is to provide clear information about managing social media for Council. The Policy explains how:

1. Council manages its social media channels and online communities.
2. Councillors are required to manage their social media platforms.

This policy applies to Council officials defined in Council’s Code of Conduct and includes Councillors, Council staff, members of Council committees and delegates of Council.

View the draft Social Media Policy

Have your say

You are invited to review and provide feedback on these policies until 4pm, 22 May 2024 in one of the following ways:

• Online: using the submission form
• Email: tsc@tweed.nsw.gov.au Subject: Draft Media Policy and Draft Social Media Policy
• Mail: The General Manager, Tweed Shire Council, PO Box 816, Murwillumbah NSW 2484

Please include your name, address and contact details with your email or mail submission.

Additional reading

All Council communication channels are an extension of Council’s information networks and are further governed by other policies including:

• Community Engagement and Participation Plan
• Service Experience Standards
• Code of Conduct
• Privacy Management Plan and Records Management Act